Returns
Returns
We offer hassle-free 14 day returns on all of our sofas and chairs.
If you are not 100% happy with your order we'll arrange collection and refund you in full* - including any delivery contributions. All we ask is that your item is in the same condition as it was when it was delivered. Just make sure you give us a call within 14 days of accepting your delivery on 0115 9461005.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
*Products must be returned to us in a saleable condition and we reserve the right to make reasonable deductions from the amount refunded to you if there are signs of wear and/or damage to the Products. All returned Products will be inspected in our warehouse and, if deemed to be damaged or sullied, we will charge you a fee to reflect the amount by which the value of the Products has been diminished.
We offer hassle-free 14 day returns on all of our sofas and chairs.
If you are not 100% happy with your order we'll arrange collection and refund you in full* - including any delivery contributions. All we ask is that your item is in the same condition as it was when it was delivered. Just make sure you give us a call within 14 days of accepting your delivery on 0115 9461005.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
*Products must be returned to us in a saleable condition and we reserve the right to make reasonable deductions from the amount refunded to you if there are signs of wear and/or damage to the Products. All returned Products will be inspected in our warehouse and, if deemed to be damaged or sullied, we will charge you a fee to reflect the amount by which the value of the Products has been diminished.